FAQ

Frequently Asked Questions section is devoted to answer all bothersome questions. Canadian Health&Care Mall will be glad to inform you about what you are exactly eager to know.

Q: What Kind of Delivery Terms Do You Offer?
A: Currently there are two delivering terms available:

  • Regular Airmail delivery starting with $150.00;
  • Express Courier (EMS) delivery starting with $300.00.

Regular Airmail is cost-effective and protected system. Nevertheless it take more time to ship delivers by Regular Airmail.

Courier delivery is much faster and provides the capability to trail your order online via the USPS website. Courier delivery is obtainable for the US clients only.

These are the most widespread methods of delivery terms with which we provide our customers.

Q: Do you ship internationally?
A: Yes, we do. We ship our products internationally.
Q: Do you have delivery insurance?
A: We are proud of suggesting you free delivery insurance if your delivery cost is $200.00 or more. This supposes that any troubles happened with your order, we will tranship it free of charge.If your claim amount is below $200, we supply delivery insurance at the price of only $4.95.
Q: How will my order be packed?
A: Your order will be packed with caution for your privacy and security.
Q: Where are the medications shipped from?
A: The medications we offer are produced at several licensed facilities located in the USA and India. The whole producing procedure is taken under control by the US Food and Drug Administration (FDA) and other closely related organizations.
Q: What about your return policy?
A: If there are some aspects with which you are not completely satisfied, we will tranship the order or refund your payment. Please send us an e-mail – [email protected] and we will solve all the problems. Fill the form in “Contact Us” section.
Q: How can I pay for the order?
A: Our payment methods are Visa, Mastercard, AmericanExpress and eChecks.
Q: What sources may I use for making an order?
A: The main sources are:

  • Search field;
  • Most Popular Product list;
  • Product Categories;
  • All Products list;
  • Alphabetical Product list.

Choose the proper dosage and quantity, press the button “Add to Shopping Cart”. When pressing “Checkout” button. After that you can safely enroll shipping and billing information and continue your order.

Q: What will happen at the end of order making?
A: If your credit card number was accepted and your order was precisely completed, you will immediately be sent a confirmation e-mail and one more e-mail once your order has been departed from our establishment.
Q: Do you have any discounts offers?
A: We propose our customers bonus system and favourable price policy. Each order is accompanied with additional amount of pills. It will be indicated in your order list. Our main aim is to make customers be satisfied with ordering procedure.
We have also special seasonal discount coupon providing our customers with 10% – discount. This discount allows people to save money spent on drugs.
Canadian Health&Care Mall will meet all your needs.
Q: Do you focus on selling generics or brand medications?
A: Our focus is generic medications. We provide people with high quality generic medications of low price.
Q: What are generics?
A: Generic medications are analogs of brand medications which trials do not require high expenses that’s why the prices are considerably lower. But the price is not a quality indicator. We offer our customers high quality generic medications.
Generics in essence are complete analogs of the existing certified drugs, but they are more available, than:

  • highly effective antibiotics;
  • anesthetizing preparations;
  • erectile dysfunction medications.

Need of such preparations is confirmed by high demand on them. For consumers generics emergence assumes an opportunity to purchase preparations with the necessary qualities and effects, but at the same time at lower price.

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